5933 NE Win Sivers Drive, #205 Portland, OR 97220 USA
Level 8, 805/220 Collins St, Melbourne, VIC 3000 AUSTRALIA
Oil Painting Reproductions - Frequently Asked Questions
Find the answers to most of your questions here.
For further assistance please contact us.
We accept all major credit cards online. Payments are processed real-time via our secure online credit card processor.
This means that when you pay online, we never see your credit card details. We only receive the information required for us to fulfill your order. 100% secure payments are fully protected by SSL Encryption.
There are two payment options:
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Buying your reproduction oil paintings online is quick and easy.
You can purchase your painting online by adding your painting to your shopping cart and then clicking the proceed to checkout button. This will direct you to our secure online Credit Card Processor.
If you require assistance please contact us.
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If you prefer, we can take your order over the telephone.
We can be reached on the following numbers +1-888-858-8236 or +1-503-937-2010. Or via our LIVE HELP website chat service.
Alternatively send us an email with your telephone number and we will call you to take your order using our secure real-time processing system.
We provide online tracking for all orders.
Your quick and easy Online Order Tracking is created when your order is processed.
Your order confirmation email will advise you how to access your Online Order Tracking.
This information will be updated regularly by our administration team.
Your Order Tracking profile will keep you updated with the progress of your oil painting reproduction as it is being completed.
Once your painting has been shipped your Order Tracking will display your DHL or FedEx Airway Bill Number.
To track your order please go to the track order page and insert your order number.
Please note that all Order Reference numbers commence with the prefix OR-**************
Most of our oil paintings are delivered with 21 days.
We currently have over 23,000 oil painting reproductions in our standard online catalogue.
Every painting is offered in 45 size options and it is therefore impossible for us to hold stock.
Your hand-painted oil on canvas will be painted to order by one of our resident professional artists.
The size of your painting and the technique employed dictates exactly how long the process will take.
Drying time is a critical part of the process and varies upon the size and technique of your painting.
However, if you require your painting urgently, please add a comment in the Notes section when you place your Order, and we will do our best to meet your deadline.
We do not buy paintings from China and drop-ship and, unlike most of the other online galleries, we have our own working studio with a skilled team of resident professional artists.
This is essential to ensure quality control at every stage of the process.
Creating a museum quality art reproduction on canvas is always our first priority.
Please take a moment to see many samples of completed paintings.
When your order has been confirmed your online Order Tracking Profile will be created and this will allow you to monitor the progress of your painting through the Studio. When your painting has been dispatched, either with DHL or FedEx, your Airway Bill Number will be added to your Order Tracking so that you can then check in-transit progress of your oil painting reproduction.
For full details please read our dedicated section of How to Track Your Oil Painting on Canvas Order.
Wherever you are located, INTERNATIONAL SHIPPING is FREE.
Last year we shipped to 80 countries.
Your painting will be dispatched via FedEx or DHL with online tracking.
When your painting is dry it is taken off the stretcher bars and carefully rolled and packed in strong plastic tubing. This is the conventional method of transporting hand painted oil on canvas.
As the art world becomes more global and artists ship their work overseas, rolling a canvas is now the preferred method of international transportation. Even oversize canvases and impasto paintings with heavy paint content can be shipped in this way.
We always place quality before speed and your painting will arrive in perfect condition, ready to be taken to your local framer for stretching or framing.
Our Frequently Asked Questions section will provide you with more information, but if you are unable to find the answer you need, please contact us
Testimonial from Rob J, Sydney, Australia
May 12, 2021
Testimonial from Maros F. Woodside, NY
April 09, 2021
Testimonial from Capt. Vikram Mohan
October 13, 2020
Testimonial from Christine K, Laval, Quebec, Canada
September 30, 2020
Testimonial from Candy Coldwell, The King’s Gallery, Florida
June 28, 2019
What is a Gallery or Museum Wrap painted border option?
A Gallery Wrap is a contemporary and inexpensive method of displaying your painting. It is particularly appropriate for modern décor and interiors.
A Gallery Wrap is where extra painted canvas is stretched over the sides of the wooden strainer bars, also known as stretcher bars, and then stapled at the back.
In the photos above you can see a visual of a painting which has been stretched with an Extended Gallery Wrap painted border option.
All of our paintings come with a 10cm (just under 4”) clean surplus canvas so the framer can achieve good leverage and easy stretching.
A Museum Wrap is achieved when the canvas also covers the wooden frame but the color of the border is Black, White, or a single color match border option.
When ordering your painting we offer 5 Gallery wrap options.
These are explained below:
No Gallery Wrap
Your painting is completed with 10cm (just under 4") of natural canvas.
- Select this option if you are going to have your painting framed.
White Gallery Wrap
Your painting is completed with 10cm (just under 4") of clean white canvas.
- Select this option if you require Gallery Wrap and want the sides of the stretcher bars to be covered with the white border.
Black Gallery Wrap
Your painting is completed with 10cm (just under 4") painted black border.
- Select this option if you require a Gallery Wrap and want the sides of the stretcher bars to be covered with the black border
Color Match Wrap
Your painting is completed with 10cm (just under 4") painted border which is taken from the predominant color content of the painting.
- Select this option if you require a Gallery Wrap and want the sides of the stretcher bars to be covered with the one color border.
Extended Wrap
This is our most frequently ordered Gallery Wrap option. Your painting is completed with 10cm (just under 4") of painted canvas which is a continuation of the painting itself. It is this painted border which is then stretched over the sides of the stretcher bars.
Related
- What's a Gallery-Wrap Canvas?
We guarantee the quality of all of our standard catalogue Art Reproductions on Canvas.
Our 27 years of experience creating hand painted oil on canvas enables a meticulous attention to detail.
We always work from accredited reference source material, ensuring that the artist has all he needs to create a great painting.
Several members of our team check every painting throughout the process, working alongside the artist to ensure color and content accuracy.
Your painting is checked at least 5 times during the preparation process and finally again before it is packed.
An initial inspection takes place when the canvas has been primed.
At this stage we check to ensure that there are no flaws or faults in the canvas.
Your painting is then sketched. When this process is complete the sketched canvas is checked for scale.
A further inspection takes place when the first application of painting is completed.
This provides the foundation for the finished oil painting.
When this stage of your painting is complete, scale and color are checked again.
A final review of your finished painting ensures that texture, brushstroke and the detail and any special features of the original work of art are correct.
Changes are made until we are confident that you will be delighted with your oil painting reproduction.
Finally, when your painting is ready for packing it is checked again thoroughly, so that we can ship your painting, ensuring it reaches you in perfect condition.
If you have any questions about the service we offer, please contact us.
For 27 years we have been providing famous oil painting reproductions and oversized wall art to discerning art lovers for their homes and offices across the world.
Nothing is more important to us than our reputation and your satisfaction.
Please take a moment to read the many online reviews and testimonials from delighted customers around the world.
Samples of Finished Paintings demonstrate the broad range of skills and techniques our artists are able to achieve.
Learn ABOUT US and our mission to provide a first class and professional service which offers the best oil painting reproductions at affordable prices.
We offer a 100% Refund or Replacement Guarantee on all of our standard catalogue art reproductions.
We have invested thousands of dollars acquiring high quality, accredited printed source materials, so that our artists always work from best possible references.
This is a vital requirement for creating a great painting and any artist can only be as good as the source he works from.
Whenever possible we use the official Catalogue Raisonne as our primary source material.
We do not download inferior images from the internet and have over 1 million images available to us in our own archives.
We are meticulous in our attention to detail and our Quality Control Process ensures that every painting is checked at least 5 times, during the preparation process and before it is dispatched.
Our many years of experience and detailed checking at every stage of the process, ensures consistent museum quality oil painting reproductions, making us the oldest, and the best oil painting reproduction company online.
Whilst we may not be the cheapest provider of art reproductions on canvas, we know we are the best!
Our customers reviews say it all!
Many of the cheaper paintings you see online come from China and the quality simply does not compare to the standard of our work.
These companies do not have their own in-house artists and they have not invested the time and money to ensure that good reference source material is available for an artist to work from.
A good source material is the key to a successful fine art reproduction oil painting.
FREE Shipping to anywhere in the world - Shipping Really Is FREE!
We deliver worldwide wherever you are!
For further information go to HOW YOUR PAINTING IS SHIPPED
Why buy a print when you can own a real oil painting on canvas?
Your hand-painted reproduction oil painting will always provide the color and integrity of the original work of art.
It is impossible for a print to provide the texture and range of color of a hand-painted oil on canvas.
The affordability of our reproduction art offers the opportunity to own a hand-painted oil on canvas, created specifically for you, by a professional artist, in our own Studio.
Buy art online from our extensive catalogue of thousands of famous paintings to suit every taste and space.
We offer over 27 oil paintings online, spanning 60 Art Movements.
All of our oil painting reproductions are offered in 45 size options.
Why not take a moment to review some of our completed paintings?
We use British Winsor and Newton Professional oil paints and premium grade canvas.
Winsor and Newton oil paints were founded in 1832 and were awarded a Royal Warrant by Queen Victoria in 1841.
Winsor and Newton oils are renowned for their vibrancy and longevity preferred by most professional artists.
Winsor and Newton do not have the strong odor of cheaper oil paints.
We are available 24/7 via our LIVE CHAT service.
A dedicated member of our team is available to answer any questions you may have.
Emails inquiries are answered promptly.
We can also be contacted by telephone:
Toll Free +1 888 858 8236 (Toll Free)
Studio Tel: (503) 937 2010
As soon as your order is acknowledged your Online Order Tracking profile is created.
This is updated regularly and allows you to check the progress of your painting at any time.
When your painting is shipped, your Online Order Tracking will detail your Airway Bill Number so that you can check delivery progress via the Shippers’ own website.
We work very hard to ensure that when you buy art online, it is a pleasurable experience.
We are family business which started 27 years ago and most of our artists have been with us since 1996.
Our many years of experience allows us to help you with any questions you may have, quickly and efficiently.
We offer a Custom Oil painting and Special Commission service for any painting not currently available in our Standard Catalogue.
Just send us your image and we will advise you of the proportionate sizing and dimensions.
We will then place it online for you in your Personal Online Gallery.
If you require a standard catalogue painting in a specific size, please just let us know and we will arrange for it to be added to your Personal Online Gallery.
We also offer a photo to portrait service.
Please email us with your requirements and one of our team will assist you with the process.
We are the only company which specializes in providing oversized wall art.
Oil paintings are available with a size of 240cm (94”) at the smallest dimension.
Whether you choose a painting which is larger or smaller than the original work of art, your painting will be created to scale.
All of our paintings are offered in sizes which maintain original size aspect ratios.
All paintings are created so that they maintain the integrity of the original work, and without interpretation.
We have a large team of resident professional artists. Most paintings are completed within 21 days, subject to technique and drying time. However, if you require an urgent delivery, please let us know. We will do our very best to meet your deadline. However, quality and not speed, is always our first priority.
We are fortunate to be associated with the industry‘s leading Credit Card Processor, founded in 1988. This company maintains one of the highest reliability rates in the industry.
All credit card transactions are made via a secure real-time bank-authorized credit card processor and a 128-bit SSL encrypted and Secured Web Page.
Credit Card payments are processed electronically.
We do not receive details of your credit card number and neither is it stored.
We only receive the information we require to complete your order.
We value and respect the users of our website.
We know your privacy is important to you.
We are committed to protecting your privacy and under no circumstances do we rent, trade or share your e-mail address or telephone number with any other company for their marketing purposes.
Your personal information is used only by reproduction-gallery.com for the purpose of processing your order and keeping you informed.
We are now pleased to offer a specialist aging finish to some of our paintings.
Known as Craquelure, this option is available to all of our Baroque period art, famous Dutch Golden Age paintings Renaissance artworks and Old Master oil paintings.
The application of this aging process results in a fine cracking on the surface of a painting.
In old paintings, it is a natural result of the aging and/or drying process.
The definition of Craquelure on oil paintings is that of a maze of fine cracked lines.
When viewed today, both Leonardo da Vinci’s Mona Lisa and Johannes Vermeer’s Girl with a Pearl Earring both clearly demonstrate this aged process.
A Craquelure option can now be added to your paintings. Our talented artists will add this application to your finished painting, so that it has an aged and authentic appearance.
This additional service only applicable to those paintings where a Craquelure or Aged process is appropriate.
However, if you would like an Aged/Craquelure finish to any of our other standard catalogue paintings, please contact us.
QUALITY GUARANTEED - SECURE SHOPPING - FREE SHIPPING - QUICK DELIVERY
All of our Standard Catalogue oil painting reproductions are covered by our 100% Refund or Replacement guarantee.
Your hand-painted oil painting on canvas is checked many times, both during preparation and finally again prior to packing and dispatch. For more detailed information please read our Quality Control section.
Great care is taken to ensure that your painting reaches you in perfect condition.
We use premium grade canvas and British Winsor and Newton Professional Oil Paints which are renowned for their vibrancy and longevity.
If for any reason you are unhappy with your painting, all we ask is that you email us within 7 days of receipt, providing the reason why you wish a refund or replacement.
We will then respond to you promptly with all the information you need to return your painting or request a replacement.
Please read full details of our Replacement and Return Policy.
Should you have any additional questions about our refund or money back guarantee, please let us know.
All our paintings are carefully packaged and shipped to you in strong plastic tubing. If, in the unlikely event it arrives at your door damaged, we will either replace it or refund you in full.
Please read details of our 100% Money back or Replacement Guarantee.
CANCELLATIONS
Immediately your order is received it will be processed.
Cancellations can be made within 24 hours receipt of your order.
If you wish to cancel or change your order after this period, please contact us.
RETURNS POLICY
We work very hard to ensure that your painting reaches you in perfect condition.
Every standard catalog painting is covered by our 100% Money Back or Replacement Guarantee.
If for any reason you are dissatisfied with your standard catalog oil painting reproduction, please email us within 7 days of receipt. Please also let us know the reason you wish to return the painting.
As soon as we have received your email we will contact you to provide you with all the information you require to return the painting to us for refund or replacement.
We pay all FedEx and DHL shipping costs but any import duty is the customers' responsibility. In most countries hand-painted oil on canvas art does not attract Customs Duty.
As a standard all of our oil paintings are shipped rolled, ready for stretching and or framing locally.
We ship all over the world, and as shipping costs are calculated by volumetric weight, it is invariably more cost effective for our customers to have their canvases stretched or framed locally.
A comprehensive canvas stretching and framing service is available from our recommended framers.
Our Recommended Framer for New York and New Jersey is Mo Elyas at Big Apple Art Gallery.
Big Apple will also frame or stretch your painting at competitive prices and ship to contiguous US states.
Mo has many years of experience and offers a comprehensive collection and drop-off service with a vast selection of frames.
| NEW JERSEY LOCATION: | 7 KULICK ROAD, FAIRFIELD, NJ 07004 |
| TEL: | 973-287-6060 |
Recommended West Coast Framer
| 5440 W. Washington Blvd | Hours: 8AM-5PM Monday-Friday |
| Los Angeles, CA 90016 | * please call for weekend appointments * |
Large Selection of Frames and Mouldings - Custom Framing - Delivery & Shipping Service
For personal service please contact Mary or Fred Tel: 310-204-6830
| Website: www.castelliframing.com | Email: [email protected] |
Recommended Florida Framer
Alex,
Your artists are unbelievable! The Portrait of Adele Bloch-Bauer is wonderful, I know the client is going to be over the moon.
If you would like assistance with finding a framer in your area, who will gallery wrap or frame your oil painting reproduction, in your area, please contact us.
Larson Juhl have been manufacturing some of the world’s finest picture frames since the late 1800’s. Whether you are looking for a heritage frame or something more contemporary, Larson Juhl will have a frame to suit your needs.
Recommended Singapore Framer
All our sizes maintain the same aspect ratios as the original painting.
This means that whether you order an oil painting which is smaller or larger than the original work of art, all of our reproduction oil paintings are created precisely to scale.
If you require a specific size which is not currently offered online or is not to scale of the original work of art, please contact us as it is sometimes possible to adjust an image.
You may require this modification if you are looking to fit your canvas oil painting into an existing decorative frame.
Our mission is to provide the discerning art lover with a museum quality painting which retains the spirit and integrity of the original work of art.
We specialize in oversize art and can create oil painting reproductions which are up to 8ft (240cm) at the SMALLEST dimension.
Whilst we offer many standard size options, special sizes are available upon request.
If you require a specific size please contact us or use our request a quote via our Custom Oil Painting form.
Our standard online catalogue represents just a small fraction of the choice of art we are able to offer. Please use our Custom Oil Painting request service to let us know which painting you require. You can also email us with your image or a website link.
We have an extensive archived library for thousands of paintings and there is a good chance we will have an in-house reference source for your particular painting. We will then be able to place it online for you.
Please email us and we will check that we have a suitable source material for your painting. This is a key requirement for any of our artists to create a great painting for you.
Our artists will create a museum quality oil painting reproduction for you.
We have such an extensive catalogue of art reproductions on canvas that we realize it can be daunting task to find the perfect painting for your home or office.
We have experienced designers on our team who will be delighted to assist you in choosing the right work of art.
A member of our team will also assist you to ensure that you order the correct size oil painting for your wall space.
You can browse some of the 23,000+ paintings online by using the Search by Artist function. Artists are listed alphabetically with thumbnail images of the most famous paintings for each individually artist.
The Search by Art Movement lists 60 genres including Abstract Oil Paintings, famous Impressionist paintings, art from the Renaissance and Baroque periods.
Our listing of Famous Oil Paintings brings you art by the worlds’ greatest artists.
If you would like help with selecting an art reproduction on canvas for your home or office, please contact us.
Yes, we can. Custom Oil Paintings comprise around a third of the work we currently undertake.
Please take a moment to view some Samples of our Work which include many custom oil paintings.
Whether you would like a custom oil painting of a member of your family, your pet, a record of a memorable occasion, or even an oil painting reproduction of a favorite painting, one of our professional artists will create a hand painted canvas to be enjoyed and treasured for many years.
Please contact us or use the Custom Oil Paintings form.
Are you looking for an unusual and unique gift for someone special?
Oil painting reproductions are thoughtful and very special gifts which can be treasured for many years.
An Online Gift Card makes the perfect Birthday Gift, Anniversary Present, Wedding Gift, Graduation celebration, Housewarming Present or Retirement gift.
Every purchase comes with our 100% Refund or Replacement Guarantee.
Gift cards online are easy to purchase and with very quick delivery, buying a lastminute gift has never been easier.
The recipient of your Online Gift Card will enjoy browsing our catalog of thousands of oil painting reproductions before making their final selection.
E-Gift Cards online are available to any value which can be used towards the purchase of any standard catalogue painting, Custom Oil Paintings or from our Portrait Painting from Photo service.
Your Gift Card can be emailed directly to the recipient, along with a personal message, or sent to you for printing and personal presentation.
We supply Interior Designers, Film and Theater Set Designers, Architects, Framers and other businesses across the globe.
Special Prices are available upon request.
For further information please contact us.
Yes, we can. Allowing us to create a Private Online Gallery for you will provide you with a dedicated webpage displaying all your paintings of choice.
A Private Online Gallery will assist you in making a quick and easy choice of paintings.
All you have to do is let us know the paintings you are considering and we will create a personal Private Online Gallery for you.
If you choose to use our Service, then you agree to the collection and use of information in relation with this policy. The Personal Information that we collect are used for providing and improving the Service. We will not use or share your information with anyone except as described in this Privacy Policy.
Information Collection and Use
For a better experience while using our Service, we may require you to provide us with certain personally identifiable information, including but not limited to your name, phone number, and postal address. The information that we collect will be used to contact or identify you.
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We want to inform you that whenever you visit our Service, we collect information that your browser sends to us that is called Log Data. This Log Data may include information such as your computer’s Internet Protocol ("IP") address, browser version, pages of our Service that you visit, the time and date of your visit, the time spent on those pages, and other statistics.
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Our website uses these "cookies" to collection information and to improve our Service. You have the option to either accept or refuse these cookies, and know when a cookie is being sent to your computer. If you choose to refuse our cookies, you may not be able to use some portions of our Service.
Changes to This Privacy Policy
We may update our Privacy Policy from time to time. Thus, we advise you to review this page periodically for any changes. We will notify you of any changes by posting the new Privacy Policy on this page. These changes are effective immediately, after they are posted on this page.
Contact Us
If you have any questions or suggestions about our Privacy Policy, do not hesitate to contact us.
We are waiting to hear from you. Please do contact us if you need assistance.
If you would like to chat to us our LIVE HELP service provides online customer support. You will find the CHAT button at the bottom left-hand side of every page.
If we are busy please just leave a message with your email address or telephone number and we will get back to you very quickly.
We can be reached by telephone:
- Call Toll Free +1 888 858 8236 (Toll Free)
- Studio Tel: (503) 937 2010
- We are also available via SKYPE
artoncanvas - If you prefer to email our address is: [email protected]
Are You Looking for Help?
- Please visit our FAQ section, as this provides answer to many of your questions.
- See some of our recently completed paintings: FINISHED PAINTINGS
- Read what customers have to say about our excellent quality and service TESTIMONIALS
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