Cancellations and Returns

Cancellation Policy for Hand-Painted Oil Paintings

• Once your order is placed, your hand-painted oil painting immediately enters our production process to ensure timely creation and delivery.
• Free cancellation within 24 hours of placing your order
• After 24 hours, your painting may already be in preparation or production
• Cancellation or changes after this time may not be possible
• If you need to cancel or modify your order after 24 hours, please contact us as soon as possible, and our customer support team will do everything they can to assist you.

Returns & Refund Policy – 45-Day Money-Back Guarantee

We take exceptional care to ensure your hand-painted oil painting on canvas arrives in perfect condition.
Our 45-day return policy covers all Standard Catalogue oil painting reproductions, 100% Money-Back or Replacement Guarantee, giving you complete confidence when ordering online.

How Returns & Refunds Work

• If you are not satisfied with your standard catalogue painting, email us within 45 days of delivery.
• Please include a brief explanation for the return request
• Our team will respond promptly with clear return instructions
• Once your painting is returned, you may choose  a full refund or a replacement painting

Our Commitment to Your Satisfaction

Your satisfaction is our top priority. We are committed to providing a fair, transparent, and hassle-free returns process for every customer.

By offering a clear cancellation window and a generous money-back guarantee, we ensure you can order your hand-painted oil artwork with total peace of mind.

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